At Gutter Seattle, we prioritize transparency with our customers. That’s why we have implemented a mandatory disclaimer to inform our customers about certain exclusions. We believe in keeping our customers well-informed and setting clear expectations regarding our services.
Services will be scheduled after the Owner confirms the time and day of service. Please note any special instructions. Contractor is not responsible for delays beyond reasonable control.
Full payment due upon completion. The Contractor requires a credit card prior to scheduling (2.7% + 30c/transaction credit card processing fee will apply). Credit card is not going to be charged if customer would like to pay with a different payment method such as: ACH, Check, Cash. If the Owner would like to pay with cash or check and we do not receive payment within 7 days, the Contractor will process the card on file. If payment is not received within 15 days, we will try to reach the Owner via email or phone. If we are still unsuccessful, we will begin LIEN proceedings against the property and send the bill to collections.
Evidence of rotten fascia boards, rafter tails, barge boards, or soffit may not always be noticeable until gutters are removed. If rot or other damage is discovered, we will advise for the next steps. All color selections must be made by the Owner. Visual grade may look different due to sagging or settling of the home in areas. Owner may be able to see daylight behind the gutters. Flashing on metal roofs must be held out 1/8” or gutters need to be installed prior. Downspout locations will be in the same location unless otherwise specified. Screw holes and paint lines from the old gutters and downspouts are not the
responsibility of the Contractor.
Gutters and downspouts will be cleaned. Debris will be disposed of. Minor repairs will be made to the gutter system at the discretion of the Contractor.
Contractor is not responsible for unintentional damage resulting from performance of services. This includes damage to roof tiles and metal roofs. Contractor will take caution to avoid breaking tiles and other items. Walking on metal roofs will be avoided unless necessary.
Warranty and Guarantee
Gutter Seattle warranties the installation of the gutter system against leaks for a period of EIGHT (8) years from the date of completion. Gutter Seattle warranties the material of the gutter system against leaks for a period of TWENTY (20) years from the date of completion. Gutter Seattle is not responsible for damages caused by other parties altering or damage done to the roofing, or its adjoining parts. Gutter Seattle is also not responsible for damage caused to the gutters or its adjoining parts due to acts of nature such as wind or snow damaged. Be advised that snow breaks are advisable to be installed on all metal roofs. Please remember to check your system for clogs from debris prior to calling us for warranty issues such as leaks or grading issues. We will charge fees if we find repairs due to clogged gutters or downspouts. It is the homeowner’s
responsibility to assess the gutters before calling our office for a repair. All metal surfaces can display waviness referred to as “oil canning”. This is caused by steel mill tolerances and variations in the substrate relative reflectivity of the material. Oil canning is an inherent characteristic of all steel and aluminum products, not a defect. On hot days, the gutter will tend to “oil can” and as the sun goes down and or the temperature, the gutter will return to its original form. If at any time within 30 days of your gutter cleaning, your gutters become blocked, we will clean your gutters again at no extra charge.
You may cancel this contract prior to commencement of work and purchasing of materials for a full refund of your money. Refunds must be made within 30 days of the contractor’s receipt of the cancellation notice. Owner shall be responsible for the payment for all work completed by the Contractor as of the date of the Contractor’s receipt of the notice of cancellation, and for all materials purchased by Contractors for the performance of Owners work that have not been previously paid for.